Cancellation & Amendments
All cancellations and amendments must be made in writing. A charge will be levied in respect of reservations, which are subsequently cancelled, or in the case of non-arrival.
If the appropriate cancellation notice is not given in writing prior to the proposed arrival date the total cost of the accommodation will be charged, unless we are able to re-let the accommodation at the same rate. We recommend that appropriate insurance is taken out especially for longer stays.
Please note there will be a £50 administration fee for any confirmed bookings which are subsequently amended.
Whilst every effort is made to fulfil, your requests, unfortunately we cannot guarantee these and failure to do so will not constitute a breach of contract. In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so.
However, you have the right to accept the changed arrangements as notified or cancel your reservation and receive a full refund of monies paid. Strathmore House Apartments will be under no further obligation or liability for losses or expenses arising from the cancellation. There are no further circumstances for which Strathmore House Apartments will be liable for a refund.
Early departures are treated as cancellations and the Guest is not entitled to a refund for the remaining number of nights unless agreed in writing.
Non-arrivals are treated as cancellations and you will not be entitled to a refund.